Hotel Ruturaj Regency – Accommodation Policies
Welcome to Hotel Ruturaj Regency, Dhule. To ensure a comfortable and safe stay for all our guests, please review and adhere to the following accommodation policies.
1. Check-in & Check-out
• Check-in Time: 12:00 PM
• Check-out Time: 11:00 AM
• Early check-in or late check-out is subject to availability and may incur additional charges.
2. Booking & Payment
• A valid government-issued ID (Aadhar card, Passport, Driving License, or Voter ID) is required at check-in for all guests.
• All bookings must be guaranteed with a valid credit/debit card or advance payment.
• Payment can be made via cash, UPI, card, or approved digital wallets.
3. Cancellation & Refund
• Standard Policy: Free cancellation up to 24 hours before the check-in date.
• Late Cancellation/No Show: One night’s tariff will be charged.
• Refunds, if applicable, will be processed within 7 working days.
4. Guest Conduct
• Guests are expected to maintain decorum and avoid activities that disturb others.
• Smoking is prohibited in non-smoking rooms and public indoor areas. A fine may apply for violations.
• Alcohol consumption is permitted only in designated areas and in accordance with local laws.
5. Occupancy
• Maximum occupancy per room is based on the room category.
• Extra guests (above standard occupancy) will be charged accordingly. Children below 6 years stay free when sharing a bed with parents.
6. Visitors
• Visitors are allowed in guest rooms only between 9:00 AM and 9:00 PM with prior approval from reception.
• Overnight stays by unregistered visitors are not permitted.
7. Pets
• Pets are not allowed on the hotel premises, except for certified service animals with prior notification.
8. Liability
• The hotel is not responsible for the loss of valuables not deposited in the hotel’s safe.
• Guests will be held responsible for any damage to hotel property caused by them or their visitors.
9. Housekeeping & Room Service
• Housekeeping services are available daily.
• Room service is available from 7:00 AM to 10:00 PM.
10. COVID-19 & Health Safety
• Guests are requested to follow health and safety guidelines issued by local authorities.
• Temperature checks and sanitization protocols may be in place during check-in.